Getting Started

Whether you're taking one online class or completing a fully online program, these six steps will help you get ready: NetID, Canvas, syllabus review, tech setup, key Canvas features, and where to get help.

Questions? Email online@csueastbay.edu or call 510-885-2700.

1 Activate your NetID and check your Horizon email

  • Make sure your NetID is activated and you can log in to campus systems.
  • Check your Horizon email regularly - it's where instructors and campus offices send you messages.

2 Log in to Canvas

Canvas is the official learning management system for online, hybrid, and many on-campus courses.

  • Go to the Canvas login page and sign in with your NetID and password.
  • Your courses appear on the dashboard once instructors publish them, usually close to the start of the term.

3 Review your syllabus and course homepage

  • Read the syllabus carefully - due dates, participation expectations, grading policies.
  • Explore the homepage and navigation menu to see how your instructor organized modules, assignments, and discussions.

4 Check your technology and learning environment

  • Use a reliable computer and internet connection - a laptop or desktop is recommended for most coursework.
  • Keep your browser updated. Use a current version of Chrome, Firefox, or Edge for Canvas.
  • Set up a quiet study space and plan regular times each week to log in and work.

5 Learn how to use Canvas features

In Canvas you'll typically:

  • View modules, pages, and readings
  • Submit assignments and quizzes
  • Participate in discussions
  • Check grades and instructor feedback

Canvas help: Canvas and technology help • Online learning tips

6 Know where to get help

Online students have access to the same campus services as on-campus students - many available virtually.

Questions about getting started? Email online@csueastbay.edu or call 510-885-2700. Canvas help: 1-866-325-0853 (24/7).